Spas In North America In 2020 - An increasingly integral part of hotel development

By Ralph Newman, Senior VP Spa Division at WTS International | 29 Mar 13

As in the rest of the world, the spa industry will face some interesting challenges in the next decade in North America. How will the industry cope? How could it evolve? RALPH NEWMAN is the Chief Operating Officer of Rockville, Maryland-based WTS, a spa consultancy, and here he shares his insights with us on the outlook for the ten years to come.

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