Hospitality trends for 2015: blending order and chaos

By Rohit Verma, Professor at Cornell School of Hotel Administration , Glenn Withiam, Director of publications for the Center for Hospitality Research | 14 Jan 15

It’s become a tradition that The Hotel Yearbook’s annual edition kicks off with an overview of the major trends affecting the industry, as compiled by Rohit Verma and Glenn Withiam of the Cornell Center for Hospitality Research. Their work gives them a chance to take the pulse of the hotel industry worldwide, and once again we are happy to publish their observations and thought-provoking questions about some of the new developments that will be shaping our performance in the year ahead.

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About The Center For Hospitality Research (CHR) at The Cornell School Of Hotel Administration

The Cornell Institute for Hospitality Labor and Employment Relations was established in 2013 as a platform for students, employers, employees, unions, and their advocates involved in the hospitality industry. The institute's mission is to support educational programs, sponsor and disseminate research, and hold conferences and roundtables dedicated to modernizing labor and employment relations, analyzing labor and employment law, and improving human resource management and leadership in the hospitality industry. To achieve this goal, the institute supports classes focusing on labor and employment relations; disseminates empirical, theoretical, and doctrinal scholarship; and sponsors conferences and roundtables.
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