Foresight and innovation in
the global hotel industry

How technology can serve both hotel employees and guests | By Manfred Osthues

Managing Partner at protel
Manfred Osthues darkManfred Osthues light

Synopsis

Manfred Osthues of protel says that his idea about the hotel of the future is concentrated around the people in the hotel. It is their expectations that drive the development and implementation of any kind of technological solution. Increased employee satisfaction is just one fantastic side-effect which should not be underestimated. Ultimately, he says, technology is “for people like you!”