Foresight and innovation in
the global hotel industry

Internships: an employer’s booster | By Stéphanie Pougnet

Assistant Professor and Associate Dean of Undergraduate Programs at EHL Hospitality Business School
Stephanie Pougnet, PhD darkStephanie Pougnet, PhD light

Synopsis

In such a labor intensive sector as our hospitality industry, performance depends on human capital. Ironically however, in our industry, staff turnover rates are double and tenure rates are half those of other sectors. To better develop and retain human capital, Stéphanie Pougnet, PhD, believes we should look at the benefits of internships.

In such a labor intensive sector as our hospitality industry, performance depends on human capital. Ironically however, in our industry, staff turnover rates are double and tenure rates are half those of other sectors. To better develop and retain human capital, Stéphanie Pougnet, PhD, believes we should look at the benefits of internships.