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IT Spending in 2012 | More belt-tightening | By Hilary Murphy and Ines Ghorbal

Associate Dean and Full Professor of Digital Marketing at Ecole hôtelière de Lausanne
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Synopsis

Two years ago, in their Hotel Yearbook article What’s next for IT spending?, Hilary Murphy (pictured) and Ines Ghorbal from the Ecole hôtelière de Lausanne reported on the reduction in IT spend at the property level in the EAME region and predicted that the trend would be maintained. Unfortunately, those predictions were confirmed, and according to the authors, belt-tightening is still on the menu for 2012 as the financial crisis mutates into a long-term economic struggle. However, unlike two years ago, there is some good news: signs of recovery are emerging for some regions and properties. That may be an indication of the end of the budget costs period.