Three scenarios I expect to see in five years in sales and catering automation

By Gregg Hopkins, Travel and Hospitality Technology Advisor | 18 Sep 13

Gregg Hopkins, Vice President of Marketing, Newmarket, sees three core competencies arising for professionals in sales and catering. These automation possibilities will not only deliver more revenue, he says, but also increased customer satisfaction, exceptional service delivery, and superior return on investment.

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About Amadeus Hospitality

Amadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies). The Amadeus group employs around 13,000 people worldwide, across central sites in Madrid (corporate headquarters), Nice (development) and Erding (operations), as well as 71 local Amadeus Commercial Organizations globally. The group operates a transaction- based business model. Amadeus is listed on the Spanish Stock Exchange under the symbol "AMS.MC" and is a component of the IBEX 35 index.
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