A 2020 vision for revenue management, or 'Meet John, the CVO' | By Trevor Stuart-Hill
Synopsis
Trevor Stuart-Hill is a revenue management strategist who has been recognized by HSMAI as one of the hospitality industry's top 25 minds in sales and marketing. We asked him how he saw this domain changing in the future, and he responded with the following day- in-the-life mini-saga about John, a hotel's 'Chief Value Officer' in the year 2020.