The guest of the future

By Ian Yeoman, Associate Professor at Victoria University School of Management | 14 Jan 15

Tomorrow’s hotel guest will be demanding, still aspirational, technologically aware and financially savvy, writes Dr. Ian Yeoman, a well-known tourism futurist at Victoria University of Wellington in New Zealand. How will these traits shape the way the hospitality industry serves them? He posits four future outcomes for The Hotel Yearbook.

This edition of the Hotel Yearbook is made available to you by PineappleSearch.

Proceed to download

About Victoria University

The School of Hospitality, Tourism and Marketing is a leading provider of programs for the high profile service sector and has been pioneering industry courses and research since 1962. The School is Australia's longest-established provider of hospitality and tourism programs. Our multi-award winning hospitality and tourism programs continue to attract more undergraduates than any other hospitality or tourism programs at an Australian university. The School also offers one of the most extensive ranges of marketing courses, from Sports Marketing through to International Marketing, including the latest subject choices in services and electronic marketing.
visit website

Index


Country Reports

COTE D'IVOIRE
ETHIOPIA
NAMIBIA
NIGERIA
ARGENTINA
BRAZIL
CANADA
CHILE
COLOMBIA
DOMINICAN REPUBLIC
ECUADOR
MEXICO
PANAMA
PERU
USA
CHINA
HONG KONG
INDONESIA
IRAN
JAPAN
KAZAKHSTAN
KOREA
MALAYSIA
MALDIVES
MYANMAR
PHILIPPINES
SINGAPORE
SRI LANKA
THAILAND
VIETNAM
AUSTRIA
CROATIA
BELGIUM
CYPRUS
FRANCE
HUNGARY
IRELAND
ITALY
MACEDONIA
MONTENEGRO
NETHERLANDS
POLAND
ROMANIA
RUSSIA
SERBIA
SLOVENIA
SWITZERLAND
SPAIN
UNITED KINGDOM

Would you like to to subscribe to our newsletter and receive updates on new editions via email?