Foresight and innovation in
the global hotel industry

Can the Internet of Things make the travel and hotel industry 'smarter'? | By Greg Abbott

SVP, Travel & Hospitality at DataArt
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Synopsis

The rapidly growing number of devices that are connected to the Internet means that an ever-increasing part of a hotel’s working environment can communicate valuable, actionable information back to the management. Making use of this information to improve service quality – and the guest experience – is a fantastic opportunity, writes Greg Abbott of DataArt.