Diederik Van Gool

Customer-centric hotel payments: Are you missing an opportunity to get more direct bookings?

By Diederik Van Gool, Business Development Manager Travel & Leisure EMEA at worldpay | 9 Dec 16

As hotel brands desire to grow direct bookings and additional ancillary revenue streams to get ahead of others in the race, their next big challenge is to offer a customer-centric travel service that supports guests throughout their journey – from inspiration, booking and payment, to transfers, check-in, stay and departure. As Worldpay’s Diederik Van Gool explains, embedding a customer- centric payment eco-system can be a key enabler for this vision.

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About Worldpay

Worldpay is a global leader in payments processing technology and solutions for our merchant customers. We operate reliable and secure proprietary technology platforms that enable merchants to accept a vast array of payment types, across multiple channels, anywhere in the world. Worldpay has been a pioneer in card payments, multi-currency processing, online payments and contactless, and is aiming to lead the way in expanding global reach, data analytics and optimisation, and the emerging field of integrated payments.
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