The business of housekeeping: Is technology in housekeeping an option or a prerequisite?

By Eric Rogers, Regional Head EMEA at FCS Computer Systems | 28 Dec 16

Technology has the potential to enhance the guest experience in many ways. One of them, perhaps not immediately recognized by hoteliers, is to automate housekeeping operations, which will not only streamline processes and increase productivity, but give housekeeping staff greater opportunities to interact with guests. Eric Rogers, Vice President EMEA of FCS Computer Systems, explains.

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About FCS Computer Systems (S) Pte Ltd

With over three decades of global experience, FCS is a leading hospitality technology platform provider with an extensive portfolio of integrated products used by more than 5,000 hotels, with over 8,000 installations in 32 countries. Headquartered in Singapore with 13 offices worldwide, FCS' integrated platform for hotel operations enhances the guest experience by automating and streamlining processes, empowering staff and providing hotel management with real-time information.
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