After over a decade of social media in the mainstream, the online reputation management function has reached a maturity level in the hotel industry, writes Daniel E. Craig, founder of Reknown. As we look ahead to 2017 and beyond, he shows how we can draw from past experience to fine-tune our reputation management strategies going forward.
This edition of the Hotel Yearbook is made available to you by PineappleSearch.
Proceed to download
Would you like to to subscribe to our newsletter and receive updates on new editions via email?
