Harnessing technology for a competitive advantage

By Neil Foster, Hospitality technology executive | 13 Nov 17

The role of the hotel IT manager is evolving, writes Neil Foster. Today he or she is as an internal consultant and educator who makes sense of the “noise”, a connector who seeks to understand the needs of the people and processes involved. Central to the hotel operation in terms of influence, the new role is more business analyst operating at the forefront, less technician working behind the scenes.

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About Hospitality Financial Technology Professionals (HFTP)

Based in Austin, Texas, HFTP is the professional association for financial and IT personnel working in hotels, resorts, clubs, casinos, restaurants, and other hospitality-related businesses. The association provides continuing education and networking opportunities to more than 4,300 members around the world. HFTP also administers the examination and awards the certification for the Certified Hospitality Accountant Executive (CHAE) and the Certified Hospitality Technology Professional (CHTP) designations. HFTP was founded in 1952 as the National Association of Hospitality Accountants.
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