Connecting the dots to improve your hotel operations
Inês de Castro Fernandes, Ergonomics Specialist at Novility, Samantha Noll, Business Development Manager at Novility | 14 Nov 17
In a hotel, providing service to guests can be a physically strenuous job. There’s a lot of bending over, stretching, lifting, picking things up, carrying things, rushing around… any of which, with just a little bad luck, could cause an injury, not to mention lower back pain and a host of other maladies. Novility’s Samantha Noll and Inês de Castro Fernandes explain how some of this can be mitigated, through ergonomics.
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Novility creates the most innovative hospitality tech and strives to be the industry’s premier digital training supplier. Our global team designs and develops interactive learning tools that provide state-of the-art training unparalleled in the industry. By integrating ergonomics best practices, we minimize risk and promote overall employee well-being. The result: improvement in operational productivity and manpower skill - key drivers in increasing profitability for hotels and creating a customer experience that exceeds expectations. At Novility, we believe wholeheartedly in learning by doing – and it’s through employee analytics that we turn organizational insights into action.