Personal data, privacy and identity

By Alvaro Hidalgo, Managing Director, FIRST LOGIC Consulting - Chair HFTP´s GDPR Task Force | 21 Nov 17

The collection of personal data is inherent to the hotel industry; it is what allows us to tailor guest experiences, market our hotels effectively, and foster long-term loyalty. The EU’s General Data Protection Regulation (GDPR) will come into force soon, and it has the potential of turning all of this, and more, on its head. Alvaro Hidalgo walks us through the enormous challenges, and even posits a solution.

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About Hospitality Financial and Technology Professionals (HFTP)

HFTP is the professional non profit association for financial and IT personnel working in hotels, resorts, clubs, casinos, restaurants, and other hospitality-related businesses. The association provides continuing education and networking opportunities thousands of members and stakeholders globally. HFTP also administers the examination and awards the certification for the Certified Hospitality Accountant Executive (CHAE) and the Certified Hospitality Technology Professional (CHTP) designations. HFTP was founded in 1952 as the National Association of Hospitality Accountants. HFTP owns and produces several global products including the Hospitality Industry Technology Exposition and Conference, HITEC, Pineapplesearch.com, HFTP Club Summit, HFTP Club Forum, and the Uniform System of Accounting for the Lodging Industry (USALI). HFTP has offices in Austin, Texas, USA, Hong Kong, SAR,, and Dubai, U.A.E.
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