The direction of hotel technology beyond the convergence of CRS and PMS

By George Roukas, Partner at Hudson Crossing | 16 Apr 19

Much has been written recently about the convergence of central reservation systems and property management systems. There are two reasons for all the writing: first, because it represents such an improvement in how hotels process their bookings and manage stays, and second because we’ve been waiting for 25 years for these converged systems to appear. Now that it looks like they’re finally going to happen, we have to ask: “what’s next?”

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About Hudson Crossing

For more than a decade, Hudson Crossing has been a trusted advisor to leading travel distribution, technology, and hospitality brands. Real world experience includes OTAs, airlines, hotels, global distribution systems, media & entertainment firms, financial service companies, technology providers, and private equity investors. Hudson Crossing offers a deep foundation in commercial strategy, operations, product management, technology, and organizational expertise. We provide global commercial strategy expertise with proven success delivering short and long-term ROI spanning 5 continents.
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