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Foresight and innovation in the global hotel industry
Hotel Yearbook Authors
GREG ABBOTT
SVP, Travel & Hospitality at DataArt
COLIN ABERCROMBIE
Managing Director at Abercrombie Training and Management Consultancy
PHILIP ALFORD
Project Lead, Digital Transformation, Bournemouth University
NIGEL ALLPORT
Vice President - EMEA at Digital Alchemy CRM
SAMRAH ALSHAWI
Project Manager at the Ecole hôtelière de Lausanne
CHRIS K. ANDERSON
Professor at Cornell School of Hotel Administration
CHRIS K. ANDERSON
Professor and Director of the Center for Hospitality Research at Cornell
GIOVANNI ANGELINI
Advisor & Consultant at Angelini Hospitality
ANGELA ANTHONISZ
Emirates Academy of Hospitality Management
CHRIS ATKIN
Chief Commercial Officer at iRiS Software Systems Ltd
ANNE-MARIE AURIAULT
Founder & Managing Director at Pimlico Asset Management, and Independent Board Member
ZORAN BAČIĆ
Senior Partner and Managing Director of Horwath HTL, Italy
PHILIP BACON
Senior Director, Head of Planning & Development and Valuation at Horwath HTL
STEVE BAEK
Director at Horwath HTL Singapore
KHADEEJA BALKHI
Sustainability Consultant, Business and Gender Journalist
ROBERT BARTELDS
Head of Hospitality Product and Strategy, TP Vision Netherlands B.V.
ALEX BATCHELOR
Chief Operating Officer at BrainJuicer
JOBY BERETTA
Founder and Executive Director at The Bench
JÖRG P. BERGER
CEO at SIHOT (GUBSE AG)
MAGNUS BERGLUND
Director of Accessibility, Scandic Hotels
DAVE BERKUS
Managing Partner at Wayfare Ventures LLC
CHRISTINE BEUCHERT
Senior Director, Marketing and Ecommerce Strategy at Marcus Hotels & Resorts
RAVNEET BHANDARI
Chief Executive Officer at LodgIQ
MICHEAL BLAKE
Executive Vice President & CEO at Hotel Technology Next Generation (HTNG)
FLOOR BLEEKER
CIO MEA and Global Accor Strategic Programs
MARKUS BOBERG
Global President Hospitality at ASSA ABLOY Global Solutions
PIERRE BOETTNER
founder and CEO, hospitality pulse
BRANKO BOGUNOVIĆ
Project Manager / Partner at Horwath HTL
BERNHARD BOHNENBERGER
President of Six Senses Hotels Resorts Spas
CARSON BOOTH
Board Member, HFTP
VANESSA BORKMANN
Researcher at Fraunhofer-IAO in Stuttgart, Germany
PATRICK BOSWORTH
Co-Founder and CEO at Duetto
NICK BOSWORTH
VP Brand and Marketing at Mövenpick Hotels & Resorts
JOHN BOWEN
Founder and CEO at MediaConcepts
OLIVIER BRACARD
Co Founder & CEO at HOSCO
FRAN BRASSEUX
Executive Vice President of HSMAI
BONNIE BUCKHIESTER
President at Buckhiester Management Limited
JOHN BURNS
Hospitality Technology Consultant
EILIDH CALLUM
Consultant with Horwath HTL Singapore
MARIANO CARRIZO
Formerly with Horwath HTL
MARIANO CARRIZO
Formerly with Horwath HTL
ASHLEIGH CARROLL
Student at The Emirates Academy of Hospitality Management in Dubai
JEFFREY CATRETT
Academic Director at Institut Paul Bocuse
ELENA CAVAGNARO
Professor of Sustainability in Hospitality and Tourism at Stenden University of Applied Sciences
RAJ CHANDNANI
Vice President, Strategy for WATG and Wimberly Interiors
SANJAY CHIB
Program Manager Global BBA and academic faculty at Les Roches Global Hospitality Education
MIKE CHUMA
VP Marketing, Enablement & Engagement at IDeaS
SANJA CIZMAR
Formerly with Horwath HTL
KATE CLARK
Global VP of Product Management for Managed Services at Oracle | MICROS
GALEN COLLINS
Professor, School of Hotel and Restaurant Managment, W.A. Franke College of Business, Northern Arizona University
CHRISTOPHER H. CORDEY
CEO | Strategic Foresight Advisor at Futuratinow
CLÉMENCE CORNUZ
Research associate at Ecole hôtelière de Lausanne
BRADLEY COX
Digital Communications Professional
RACHEL CRAWFORD
Head of Events and Special Initiatives for Generator
CIARA CROSSAN
Founder & CEO at WeddingDates
AURORA DAWN BENTON
Founder & CEO, Astrapto
ALEXANDER DÖRSAM
Head of Security Services at Antago GmbH
INÊS DE CASTRO FERNANDES
Ergonomics Specialist at Novility
LENNERT DE JONG
Commercial Director at citizenM
MICHELE DE WITT
Director at Horwath HTL South Africa
DAPHNE DEKKER
Lector Hospitality, Personality and Behaviour at Hotelschool The Hague
JAVIER DELGADO MUERZA
Head of Vertical Search for Southern Europe at Google
CHRISTINE DEMEN MEIER
Managing Director at Les Roches Global Hospitality Education
DR. BASAK DENIZCI GUILLET
Associate Professor at Hong Kong Polytechnic University
RALF DENKE
Vice President E-Business at Deutsche Hospitality
CHEKITAN S. DEV
Marketing and Branding Professor at Cornell University
THOMAS DI GIACOMO
Chief Technology Officer (CTO) at Swisscom Hospitality Services
PHILIPPE DOIZELET
Partner Horwath HTL (France)
NICOLAS DUBROCARD
Founder & Director, Audit Diagnostic Solutions Tourism
RANDY DURBAND
CEO at Global Sustainable Tourism Council (GSTC)
DANIEL E. CRAIG
Founder, Reknown
ERIC EDEN
Vice President of Marketing at Cvent
ROGER EL KHOURY
Managing Partner at NEORCHA sarl
SUSIE ELLIS
President of SpaFinder
BERNARD ELLIS
President and Founder at Lodgital Insights LLC
CINDY ESTIS GREEN
Co-founder and CEO, Kalibri Labs, LLC
DIANE ESTNER
President & CEO at DANNI Enterprises
XAVIER ETCHEBERRIGARAY
General Manager at The Kimpton Brice Hotel
MARK FANCOURT
Co-Founder at TRAVHOTECH
TAMMY FARLEY
President & Co-Founder, The Rainmaker Group
STEPHEN FARRANT
Head of the International Tourism Partnership
SARAH FARRELL
Creative Director at transparenCI
GENE FERENCE
President at Ference Leadership & Strategy
JOHN FONG
Director of Marketing & International Relations and an Associate Professor at The Emirates Academy of Hospitality Management (EAHM)
NEIL FOSTER
Hospitality Technology Executive & HFTP Global Secretary
JASON G. BRYANT
Founder, CEO & Chairman of the Board at Nor1
RICHARD GARLAND
RGA Hotel and Leisure Consultants
PETER GAUDET
Senior Associate at HorwathHTL Canada
PASCAL GAUTHIER
Chief Culture & Marketing Officer- Ecole hôtelière de Lausanne
STEFAN GÖSSLING
Professor at the School of Business and Economics, Linnaeus University
MATT GEBBIE
Director, Pacific Asia at Horwath HTL
ALEX GIBSON
Senior Lecturer in Marketing in the School of Hospitality Management and Tourism, Dublin Institute of Technology
ROBERT A. GILBERT
CHME, CHBA, President and CEO, Hospitality Sales & Marketing Association International (HSMAI)
SERGIO GIORGETTI
Fieldwork Director at Horwath HTL
TOM GOLDSCHEIDER
Formerly with Horwath HTL
MARIUS GOMOLA
Horwath HTL
PATRICIO GONZALEZ MOREL
Sustainability and resource efficiency consultant
JAI GOVINDANI
Chief Technology Officer at Red Planet Hotels
NICOLAS GRAF
Associate Dean, NYU Jonathan M. Tisch Center of Hospitality
LOREN GRAY
Founder of Hospitality Digital Marketing
PAUL GREENEP
Managing Director at iris Amsterdam
KEITH GRUEN
CEO at Ysura GmbH
MARIA JOSÉ GUTIÉRREZ
Managing Director at Horwath HTL LatAm North
ESTELLA HALE
Product Manager - Windsurfer CRS at Sceptre Hospitality Resources
MARK G. HALEY
The Prism Partnership, LLC
ANDRÉ HARMS
Sustainability Engineer & Founder
SUSAN HARMSWORTH
Founder & CEO of ESPA International
CLAIRE HARVEY
Director of Development, Planning at Jumeirah Group
RICHARD HATTER
General Manager at Hotel ICON Hong Kong
ANDREW HAZELTON
Managing Director at AETHOS Consulting Group
ERLEND HEIBERG
Managing Director at Horwath HTL UK
JOANNE HENDRICKX
Founder at Travel Without Plastic
RUŽICA HERCEG
Project Manager / Partner at Horwath HTL
ARNAUD HERRMANN
Sustainable Development Director at AccorHotels
FRASER HICKOX
Managing Director at The Conceptual Group
ALVARO HIDALGO
Managing Director, FIRST LOGIC Consulting - Chair HFTP´s GDPR Task Force
DEMIAN HODARI
Associate Professor of Strategic Management at the Ecole Hôtelière Lausanne (EHL)
KEVIN HOLT
Owner at Co.Innovation Consulting
SONJA HOLVERSON
Professor of Marketing at Ecole hôtelière de Lausanne (EHL)
STEVE HOOD
SVP, Research and Director, SHARE Center at STR
GREGG HOPKINS
Senior Managing Director at PROVision Partners
TED HORNER
Information Technology and Services Consultant
JAMES HOURAN
Managing Director at AETHOS Consulting Group
ALISON HOWLAND
Hotel Yearbook
FRAN HUGHES
Director at International Tourism Partnership
INGE HUIJBRECHTS
Global Senior VP Responsible Business and Safety & Security for Radisson Hotel Group
KAM HUNG
Assistant Professor at the Hong Kong Polytechnic University
PETER HVIDBERG
Global Head, Travel & Hospitality Solutions at SGS
LAURENT IDRAC
Chief Operating Officer at hapicloud.io
SILVIJA ILIŠKOVIĆ BALAGOVIĆ
Formerly with Horwath HTL
SORIN IONESCU
Formerly with Horwath HTL
HEATHER JACOBS
Global HR Leader at Four Seasons Hotels and Resorts
REHAN JADDI
SVP of Customer Support & Service Solutions at Agilysys
MICHAEL JANSEN
Student at The Emirates Academy of Hospitality Management in Dubai
VICKI JIAN
Consulting Horwath China
ALICE JONG
Research Analyst at Phocuswright, Inc.
BENJAMIN JOST
CEO of TrustYou
STEPHEN JOYCE
President & CEO at Choice Hotels International, Inc.
GRACE KANG
Managing Partner at Greenview
STEPHEN KAUFER
President and CEO at TripAdvisor LLC
KEITH KEFGEN
Managing Director & CEO at AETHOS Consulting Group
JOHN KENNEDY
CEO & Co-Founder of Kennedy Andersson AB
MIKE KISTNER
CEO of RezNext
MARLOES KNIPPENBERG
CEO of Kerten Hospitality
HANS E. KOCH
President of the European Hotel Managers Association (EHMA)
OLAF KOCH
CEO of METRO AG
JOSÉ KOECHLIN VON STEIN
Founder & CEO at Inkaterra Hotels
FLORIAN KRIECHBAUMER
VP for Operations & Development for INTEREL
GERALD KROELL
Formerly with Horwath HTL
PIERRE-ANDRÉ KRUEGER
CEO at Nomad lodges
GABRIEL C. M. LAEIS
Lecturer at IUBH International University
JENS LAPINSKI
Managing Director at Techstars
ENDA LARKIN
Owner/Director at HTC Consulting
JAMES LAW
Founder & CEO at Cybertecture International
STEVE LAWLER
Managing Partner of St. Louis-based Opinions Incorporated
MARIA LEIFER
Heads sales and marketing at Boutiquehotel Stadthalle, Vienna
BENJAMIN LEPHILIBERT
Managing Director LightBlue Environmental Consulting
KATJA LEVERINGHAUS
CEO at Explorer Hotels
MICHAEL LEVIE
COO and Founding Partner at citizenM
RITA LEVY
Owner at Work4Stars
MINA LI
Senior Consultant at Horwath HTL
LINDA LI
Project director, Horwath HTL Beijing Office
DAMIEN LITTLE
Director of Horwath HTL, Asia
SILVIJA LOVRETA
Managing Partner at Horwath HTL Belgrade
GAUTAM LULLA
CEO of Pegasus
JEAN LUPINACCI
Chief, ENERGY STAR Commercial and Industrial Branch the EPA
DAVID MAAYANI
CTO & Founder at GrayMatter Networks
EKATERINA MARCHENKO
Formerly with Horwath HTL
SHERRY MAREK
Co Founder, Vice President at Datavision Technologies
MACY MARVEL
Consultant at Opus Hospitality
MARGARET MASTROGIACOMO
EVP, Strategy at NextGuest
BINU MATHEWS
CEO at IDS Next
LEE MCCABE
Head of Travel at Facebook
MICHAEL W. MCCORMICK
Executive Director at the GBTA
BRIAN MCGUINNESS
SVP Specialty Select Brands at Starwood Hotels & Resorts Worldwide
KELLY MCGUIRE
Managing Principal, ZS
KATHY MCGUIRE
Principal Sustainable Development at 3 Pillar Solutions, LLC
MARIANA MECHOSO SAFER
Area Director of Digital Marketing, Northeast at Kimpton Hotels & Restaurants
RAVI MEHROTRA
President & Chief Scientist at IDeaS
FRANS MELISSEN
Professor Sustainable Business Models, NHTV Breda University of Applied Sciences
REMY MERCKX
VP Global Digital
GABRIEL MESETH
Communications and Public Relations Specialist
CHRISTOS MICHAELIDES
Executive Chairman at Cypronetwork
NATHAN MIDGLEY
Chief editor at Melt Content Marketing
THOMAS MIELKE
Managing Director, AETHOS Consulting Group London
KRISTINA MILIN
Senior Consultant at Horwath HTL Croatia
IAN MILLAR
Professor at Ecole hôtelière de Lausanne
JANUSZ MITULSKI
Formerly with Horwath HTL
LARRY MOGELONSKY
Managing Director Hotel Mogel Consulting Limited
RAM MOHAN
Senior Vice President at GroupRevMax
BÉATRICE MONTAGNIER
Senior Consultant at Horwath HTL
JOHN MONTGOMERY
Managing Director, Horwath HTL
ANA MORILLO
Global Commercial Strategy & Pricing Director at NH Hotel Group
DENIS MORISSET
Executive Director - ESSEC MBA in International Luxury Brand Management
PAUL MULCAHY
SVP Commercial (Distribution, Sales and Marketing, Digital, Revenue Management)
HILARY MURPHY
Associate Dean and Full Professor of Digital Marketing at Ecole hôtelière de Lausanne
SANJAY NADKARNI
Director of Research & Innovation at Emirates Academy of Hospitality Management
SANJAY NAGALIA
Chief Operating Officer and co-founder of IDeaS Revenue Solutions
MONIKA NERGER
Global Chief Information Officer at Mandarin Oriental Hotel Group
RALPH NEWMAN
Senior VP Spa Division at WTS International
TERRY NGAN
Formerly with Horwath HTL
SAMANTHA NOLL
Business Development Manager at Novility
CHRISTINA NORTON
Executive Administrator of Business Development at Revenue Management Solutions
JIM NOVACK
BRENDA O'NEIL
Managing Director at Right
PETER O’CONNOR
Professor of Strategy at University of South Australia Business School
MICHAEL O’HARE
Managing Director, co-founder and partner of Horwath HTL Hungary & Russia
JEROEN OSKAM
Programme Manager European Tourism Futures Institute at Stenden University
MANFRED OSTHUES
Managing Partner at protel
DARREN PANTO
Business Development Director at iRiS Software
MICHAELA PAPENHOFF
Managing Director at h2c GmbH
JANE PENDLEBURY
CEO at HOSPA
SOTERO PERALTA
Executive Director of Horwath HTL, Dominican Republic
SOPHIE PERRET
Director at the HVS London office
DAN PHILLIPS
Owner of Dare to Imagine
MARTIN PIETZONKA
Director and Senior Innovation Manager at the Innovation Center Connected Living
ULI PILLAU
Founder and CEO of Apaleo
LEE PILLSBURY
Managing Director at Thayer Ventures
SANAA I. PIRANI
Sustainability Consultant at Taurus
CASIMIR PLATZER
President at the International Hotel & Restaurant Association (IH&RA)
STEPHANIE POUGNET, PHD
Assistant Professor at Ecole Hôtelière de Lausanne (EHL)
NICK PRICE
Head of Systems & Technology Architecture at citizenM
JOEL PYSER
Chief Operating Officer at Passkey International
DOUGLAS QUINBY
Vice President of Research at Phocuswright, Inc.
ARMAND RABINOWITZ
Senior Director of Strategy and Workgroups at HTNG
MADHU RAJESH
Chief Executive Officer, Sustainable Hospitality Alliance
NABIL M. RAMADHAN
Group Chief Human Capital Officer for the Jumeirah Group
NIKKIE RANDHAWA-SINGH
Managing Director of Shiji Group, Asia Pacific
ERIC RICAURTE
Founder at Greenview
DOUG RICE
Founder & CEO Emeritus at HTNG
MARION ROGER
General Manager N America at Dayuse.com
ERIC ROGERS
Regional Head EMEA at FCS Computer Systems
ANDREAS ROMAN
Senior Consultant - Real Estate Advisory at KPMG Switzerland
TERENCE RONSON
Hospitality Professional, Technology Consultant, Public Speaker and Inventor
GEORGE ROUKAS
Partner at Hudson Crossing
ADRIAN RUCH
Analyst at HVS Hodges Ward Elliott
BRIAN SAAB
Founder & Chief Marketing Officer at buuteeq
GISLE SARHEIM
GISLE SARHEIM
VP Development - Hilton Grand Vacations, Asia Pacific
YOURI SAWERSCHEL
Strategy & Branding Consultant at Bridge.over
JOS SCHAAP
CEO at ROOMDEX
BRUNO H. SCHÖPFER
Managing Director of Katara Hospitality Switzerland AG
HANNES SCHIED
Formerly with Horwath HTL
JAKOB SCHOFER
Project and innovation manager at the Innovation Center Connected Living
MICHAEL SCHUBACH
Chief Technology Officer at Rosen Hotels & Resorts
INGO SCHWEDER
Founder & CEO at GOCO Hospitality, Managing Director at Horwath HTL Health & Wellness
ASHIL SANDEEP SHAH
Emirates Academy of Hospitality Management
TIM SHEA
President of ASSA ABLOY Hospitality
SAM SHELDON
Consultant at Horwath HTL Singapore
CHRIS SHEPPARDSON
Founder of the Chess Group of Companies
SONU SHIVDASANI
Owner, Soneva Resorts
PRAKASH SHUKLA
Managing Partner with seed firm Solarex LLC
PETE SIMPSON
Senior VP Global Business Technology at protel hotelsoftware
DAVID SJOLANDER
COO at Hotel Technology Next Generation (HTNG)
KRYSTAL SOLARZANO
Associate, WATG
SARAH SONNE LARSEN
Senior Hotel & Spa Consultant at Nordic Hotel Consulting
SEN SOON-MUN
Director - Kuala Lumpur / Pacific Asia at Horwath HTL
CHARLOTTE SPECHT
Hospitality Consultant - Horwath HTL
DILEEP SREEDHARAN
Information Security Director of the Jumeirah Group
NAOMI STARK
President & CEO at Stark Service Solutions, LLC
MAX STARKOV
Adjunct Professor NYU Tisch Center for Hospitality and Hospitality & Online Travel Tech Consultant
PETER STARKS
President - REDglobal, Former Dean of Faculty The Hague Hotel School
DAVID-LEONHARD STEINBAUER
Director Hospitality Services at Unify GmbH & Co. KG
SARA STEWART
Hotel Yearbook
ALEXIS STRONG
PhD student at Cornell University
TREVOR STUART-HILL
Founder and president of Revenue Matters
MICHAEL STURMAN
Professor of Human Resource Management at Rutgers University
RICHARD SWAIN
Group Vice President, Brand Strategy & Identity at Huge
SUNDAR SWAMINATHAN
Director, Hotel Solutions Marketing at Oracle
KOJI TAKABAYASHI
Managing Director at Horwath HTL, Japan
ROHIT TALWAR
Futurist, Speaker at Fast Future
CHRISTOPHE TAYON
Marketing Director at Cendyn
KATARINA TESAROVA
VP of Global Sustainability for Las Vegas Sands Corp.
SUZIE THOMPSON
Vice President of Marketing at Red Carnation Hotels
JENS THRAENHART
Executive Director CEO of the Mekong Tourism Coordination Office (MTCO)
MATTEO THUN
Founder at Matteo Thun + Partners
TIM TOBIN
Dean of Choice University
MICHAEL TOEDT
Managing Director at Dailypoint Gmbh
SINISA TOPALOVIĆ
Project Manager at Horwath HTL
ROB TORRES
Managing Director, Travel, at Google
GUY-GEORGES TRIGALLEZ
Co Founder/Owner No Dutch No Glory
TONY TSE
Assistant Professor and Program Director (Industry Partnerships) at The Hong Kong Polytechnic University’s (PolyU) School of Hotel and Tourism Management
ALEXANDRE TSUK
Founder of Bookgreener and refillmybottle.com
DAVID TURNBULL
Hospitality Entrepreneur , Founding Partner at Techtalk.travel
KRISTIAN VALK
CEO & Founder Hotelchamp
MARCO VAN BRUGGEN
Senior consultant, Horwath HTL
DIEDERIK VAN GOOL
Business Development Manager Travel & Leisure EMEA at worldpay
PAUL VAN MEERENDONK
Director - Advisory Services at IDeaS Revenue Optimization
RIKO VAN SANTEN
Chief Information Officer (CIO)
JEANNE VARNEY
Lecturer at The Hotel School in the SC Johnson College of Business at Cornell University
TANYA VENEGAS
Executive director and HFTP Fellow at the HFTP Research Institute
ROHIT VERMA
Professor at Cornell School of Hotel Administration
VERENA VINKE
Consultant at Detecon International GmbH
FERNANDO VIVES
Chief Commercial Officer and member of the Management Committee at NH Hotel Group
WOODY WADE
Scenario planning expert
BILL WALSHE
CEO at Viceroy Hotel Group
MATTHEW WALSMAN
Assistant Professor at Rutgers Business School
RUTH WALTERS
Garvey Schubert Barer; Hospitality Law and Intellectual Property
TREVOR WARD
Director, Head of Consultancy Services at Hotel Partners Africa
CHRISTOPHER WARREN
Co-proprietor of Crystal Creek Meadows
MICHAELA WEHRLE
Partner & Project Manager, Horwath HTL’s Swiss office
AGNES WEIL
Director of Sustainable Development at Club Med
ERIK WELLER
Paradigm Executive at iTesso
BRENNON WILLIAMS
CEO & Founder at Iridium Systems and Robotics Corporation
PER-ERIK WINTHER
Formerly with Horwath HTL
GLENN WITHIAM
Director of publications for the Center for Hospitality Research
FRANK WOLFE
Chief Executive Officer (CEO) at HFTP
LYLE WORTHINGTON
Technology Executive and Consultant & Past President of HFTP Global
JOEY YANIRE
Assistant VP of mobile access lodging systems for dormakaba
ALAN YOUNG
Co-Founder and President of Puzzle Partner
JING ZHU
Founder and Chairperson at China Hospitality Technology Alliance(CHTA)
WINNARETTA ZINA SINGER
Head of Innovation Pole at Ecole hôtelière de Lausanne
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