HYB Special Edition - Technology 2014

9 September 2013|

Wade & Co. SA, the Swiss-based publisher of The Hotel Yearbook, an annual compendium of expert opinion and insights on the future of the hotel industry, announced the launch of The Hotel Yearbook 2014 – Technology, its first Special Edition. The 80-page publication examines the changing technology landscape in the world of hospitality. "Since its inception in 2007, the editorial concept of The Hotel Yearbook has been to bring together senior hotel industry executives and recognized experts and thought leaders from every part of the industry to write about foresight and innovation in the global hotel business," said Woody Wade, publisher. "With this new publication, we are focusing for the first time on just one aspect of the business, technology."

Rapidly evolving technological innovations are reshaping every aspect of the hotel industry, from reserving rooms via mobile apps to implementing resource-saving green concepts to improving guests' in-room experience. The new publication covers these and many other topics.

This edition of the Hotel Yearbook is made available to you by PineappleSearch.com

In this Edition

• Unlocking opportunities... and the door to your hotel room
  By Tim Shea, President of ASSA ABLOY Hospitality
  
• A day in the life
  By Laurent Idrac, Chief Information Officer at Accor
  
• The argument for listening to our industry old timers
  By Bernard Ellis
  
• A memo to hoteliers
  By Michael Levie, Founding Partner at citizenM
  
• All guests want are the Three C’s
  By Terence Ronson, Hospitality Professional, Technology Consultant, Public Speaker and Inventor
  
• Going mobile!
  By Ian Millar, Professor at Ecole hôtelière de Lausanne
  
• Ride the prevailing winds…
  By Dave Berkus, Author of 14 business books and of the popular blog, BERKONOMICS
  
• Unified hospitality communications and collaboration: future scenarios
  By David-Leonhard Steinbauer, Director Hospitality Services at Unify GmbH & Co. KG
  
• Key trends in in-room technology in 2014
  By Ted Horner, Information Technology and Services Consultant
  
• The future of digital technology in hotels
  By Nigel Allport, Vice President - EMEA at Digital Alchemy CRM
  
• Is your future hotel key already in your pocket?
  By Keith Gruen, CEO / Geschäftsführer at Ysura GmbH
  
• Rooming lists: relic or real?
  By Joel Pyser, Chief Operating Officer at Passkey International
  
• Using collaboration technology to drive innovation
  By Kevin Holt, Owner at Co.Innovation Consulting
  
• Mobile is not the future, it’s “the now”
  By Brian Saab, Founder & Chief Marketing Officer at buuteeq
  
• Meta search marketing: the new revenue frontier in hospitality
  By Max Starkov, President & CEO at HEBS Digital
  
• Content: the weapon of choice in the battle between hotels and OTAs
  By Peter O’Connor, Director of the MBA in Hospitality Management at ESSEC Business School
  
• The rise of demand management and the argument for big small data
  By David Turnbull, Founder of SnapShot GmbH
  
• Cluttering cloud claims
  By Erik Weller, Paradigm Executive at iTesso
  
• A CRS is a hotelier’s lifeline
  By Estella Hale, Product Manager - Windsurfer CRS at Sceptre Hospitality Resources
  
• Hotel processes of the future: smooth, efficient, speedy… and non-human
  By Darren Panto, Business Development Director at iRiS Software
  
• Keeping a property at the ready
  By Frank Wolfe, Chief Executive Officer (CEO) at HFTP
  
• Three scenarios I expect to see in five years in sales and catering automation
  By Gregg Hopkins, Chief Sales and Marketing Officer at Intelity
  
• Is the future of loyalty programs social?
  By Youri Sawerschel, Strategy & Branding Consultant at Bridge.over
  
• Sixty minutes with Peninsula’s Ingvar Herland - Interview by Terence Ronson
  By Ingvar Herland, General Manager, Research & Technology at The Hongkong and Shanghai Hotels Limited
  
• The next big thing in green technology – none??
  By Naomi Stark, President & CEO at Stark Service Solutions, LLC
  
• The upsell advantage and the impact of mobile on hotel revenue
  By Jason Bryant, Founder and co-CEO at Nor1
  
• Monetizing ethical innkeeping
  By Robert Cole, Founder of RockCheetah
  
• The hospitality gene: a beast, a blessing and a payoff
  By Benjamin Jost, CEO of TrustYou