HYB Special Edition - Technology 2014

9 September 2013|

Wade & Co. SA, the Swiss-based publisher of The Hotel Yearbook, an annual compendium of expert opinion and insights on the future of the hotel industry, announced the launch of The Hotel Yearbook 2014 – Technology, its first Special Edition. The 80-page publication examines the changing technology landscape in the world of hospitality. "Since its inception in 2007, the editorial concept of The Hotel Yearbook has been to bring together senior hotel industry executives and recognized experts and thought leaders from every part of the industry to write about foresight and innovation in the global hotel business," said Woody Wade, publisher. "With this new publication, we are focusing for the first time on just one aspect of the business, technology."

Rapidly evolving technological innovations are reshaping every aspect of the hotel industry, from reserving rooms via mobile apps to implementing resource-saving green concepts to improving guests' in-room experience. The new publication covers these and many other topics.

This edition of the Hotel Yearbook is made available to you by PineappleSearch.com

In this Edition

• The hospitality gene: a beast, a blessing and a payoff
  By Benjamin Jost, CEO of TrustYou
  
• The upsell advantage and the impact of mobile on hotel revenue
  By Jason G. Bryant, Vice President Nor1 – Oracle Hospitality
  
• Three scenarios I expect to see in five years in sales and catering automation
  By Gregg Hopkins, Senior Managing Director at PROVision Partners
  
• Hotel processes of the future: smooth, efficient, speedy… and non-human
  By Darren Panto, Business Development Director at iRiS Software
  
• Mobile is not the future, it’s “the now”
  By Brian Saab, Founder & Chief Marketing Officer at buuteeq
  
• Cluttering cloud claims
  By Erik Weller, Paradigm Executive at iTesso
  
• A CRS is a hotelier’s lifeline
  By Estella Hale, Product Manager - Windsurfer CRS at Sceptre Hospitality Resources
  
• Meta search marketing: the new revenue frontier in hospitality
  By Max Starkov, Adjunct Professor NYU Tisch Center for Hospitality and Hospitality & Online Travel Tech Consultant
  
• Is your future hotel key already in your pocket?
  By Keith Gruen, CEO at Ysura GmbH
  
• Rooming lists: relic or real?
  By Joel Pyser, Chief Operating Officer at Passkey International
  
• Unified hospitality communications and collaboration: future scenarios
  By David-Leonhard Steinbauer, Director Hospitality Services at Unify GmbH & Co. KG
  
• The future of digital technology in hotels
  By Nigel Allport, Vice President - EMEA at Digital Alchemy CRM
  
• Unlocking opportunities... and the door to your hotel room
  By Tim Shea, President of ASSA ABLOY Hospitality
  
• The argument for listening to our industry old timers
  By Bernard Ellis, President and Founder at Lodgital Insights LLC
  
• Monetizing ethical innkeeping
  By Robert Cole, Founder of RockCheetah
  
• The next big thing in green technology – none??
  By Naomi Stark, President & CEO at Stark Service Solutions, LLC
  
• Sixty minutes with Peninsula’s Ingvar Herland - Interview by Terence Ronson
  By Ingvar Herland, General Manager, Research & Technology at The Hongkong and Shanghai Hotels Limited
  
• Is the future of loyalty programs social?
  By Youri Sawerschel, Strategy & Branding Consultant at Bridge.over
  
• Keeping a property at the ready
  By Frank Wolfe, Chief Executive Officer (CEO) at HFTP
  
• A day in the life
  By Laurent Idrac, Chief Operating Officer at hapicloud.io
  
• A memo to hoteliers
  By Michael Levie, C0-Founder at citizenM
  
• The rise of demand management and the argument for big small data
  By David Turnbull, Hospitality Entrepreneur , Founding Partner at Techtalk.travel
  
• Content: the weapon of choice in the battle between hotels and OTAs
  By Peter O’Connor, Professor of Strategy at University of South Australia Business School
  
• Using collaboration technology to drive innovation
  By Kevin Holt, Owner at Co.Innovation Consulting
  
• Key trends in in-room technology in 2014
  By Ted Horner, Information Technology and Services Consultant
  
• Ride the prevailing winds…
  By Dave Berkus, Managing Partner at Wayfare Ventures LLC
  
• Going mobile!
  By Ian Millar, Professor at Ecole hôtelière de Lausanne
  
• All guests want are the Three C’s
  By Terence Ronson, Hospitality Professional, Technology Consultant, Public Speaker and Inventor