The Hotel Yearbook Special Edition - Technology 2015

12 October 2014|

The Hotel Yearbook 2015 – Technology marked the 2nd edition of the HOTEL Yearbook special coverage on TECHNOLOGY. The eBook boasted 25+ articles written around all aspects in technology. "Since its inception in 2007, the editorial concept of The Hotel Yearbook has been to bring together senior hotel industry executives and recognized experts and thought leaders from every part of the industry to write about foresight and innovation in the global hotel business," said Woody Wade, publisher. "The aspect of the business that this Special edition focuses on, technology, is especially dynamic – and will have a huge impact on profitability, competitiveness, efficiency, and guest experience."

Rapidly evolving technological innovations are reshaping every aspect of the hotel industry, from automating processes to communicating with guests via mobile apps. The new publication covers these and many other topics.

This edition of the Hotel Yearbook is made available to you by PineappleSearch.com

In this Edition

• Navigating technological winds of change
  By Riko van Santen , Chief Information Officer (CIO)
  Big Data
• Making technology work: three trends in integration
  By Doug Rice, Founder & CEO Emeritus at HTNG
  Interoperability
• The world has changed – we must reexamine the role of hotel IT manager
  By Carson Booth, Advisory Board Member at UgoVirtual
  IT Management
• The future of revenue optimization: more than just the room
  By Sanjay Nagalia, Chief Operating Officer and co-founder of IDeaS Revenue Solutions
  Revenue Management
• The right message at the right time: the evolving role of the guest room TV
  By Robert Bartelds, Head of Hospitality Product and Strategy, TP Vision Netherlands B.V.
  Hotel TV
• Can a real-time booking model influence the economics of hotel distribution in emerging markets?
  By Mike Kistner, CEO of RezNext
  Distribution
• 2015 “Do’s” and “Don’ts” of hotel technology
  By Terence Ronson, Hospitality Professional, Technology Consultant, Public Speaker and Inventor
  Hotel Technology Best Practice
• The business intelligence boom
  By Bonnie Buckhiester, President at Buckhiester Management Limited
  Business Intelligence
• Hotel Wi-Fi in 2015: Scaling service along with guest expectations
  By Thomas Di Giacomo, Chief Technology Officer (CTO) at Swisscom Hospitality Services
  High-Speed Internet
• Introducing the GHACP
  By Frank Wolfe, Chief Executive Officer (CEO) at HFTP
  HFTP Announcement
• Mighty mobile
  By Peter O’Connor, Chaired Professor of Digital Disruption at ESSEC Business School
  Mobile Marketing
• Move to the Cloud – so you can focus on the guest
  By Kate Clark , Global VP of Product Management for Managed Services at Oracle | MICROS
  Cloud Computing
• Humans need not apply
  By Ian Millar, Professor at Ecole hôtelière de Lausanne
  The Ethics of IT ALL
• Robotics in hotels of the future
  By Brennon Williams, CEO & Founder at Iridium Systems and Robotics Corporation
  Robotics
• When the butler is a robot, do we still need to tip?
  By Brian McGuinness , SVP Specialty Select Brands at Starwood Hotels & Resorts Worldwide
  Robotics
• Moving forward: using digital to cater to the new luxury Millennials
  By Richard Hatter , General Manager at Hotel ICON Hong Kong
  The Millennials
• How I envision a personalized guest experience in 3 years
  By John Bowen, Founder and CEO at MediaConcepts
  The Guest Experience
• Don’t let the sun go down
  By Tammy Farley, President & Co-Founder, The Rainmaker Group
  Revenue Management
• The exploding landscape of distribution... and how to manage it from the Property Management System (PMS) perspective
  By Jörg P. Berger, CEO at SIHOT (GUBSE AG)
  Distribution
• Cloud 3.0
  By Nick Price, Head of Systems & Technology Architecture at citizenM
  Cloud Computing
• The wearables are coming!
  By Terence Ronson, Hospitality Professional, Technology Consultant, Public Speaker and Inventor
  Wearable Technology
• Fail fast and learn a lot! Getting hotel tech on the Silicon Valley to-do list
  By Pierre Boettner , founder and CEO, hospitality pulse
  Silicon Valley Thinking
• From the ground up please: consolidation of the hotel distribution and technology industry
  By Lennert de Jong, Commercial Director at citizenM
  Outsourcing
• Pitching your project
  By Mark G. Haley
  Managing IT Projects
• Reshaping the future of hospitality technology
  By Gregg Hopkins, Senior Managing Director at PROVision Partners
  IT Trends
• IT spending: where should it go?
  By Floor Bleeker, CIO MEA and Global Accor Strategic Programs
  IT Spending & ROI