The HOTEL Yearbook Special Edition - Technology 2016

25 November 2015|The Hotel Yearbook 2016 – Technology, its third Special Edition focused exclusively on the changing technology landscape in the world of hospitality. "Since its inception in 2007, the editorial concept of The Hotel Yearbook has been to bring together senior hotel industry executives and recognized experts and thought leaders from every part of the industry to write about foresight and innovation in the global hotel business," said Woody Wade, co-publisher. "Our latest edition on technology comprises 90 pages and covers a wide range of topics from Big Data and meta-search to revenue management, robotics and human capital management." Rapidly evolving technological innovations are reshaping every aspect of the hotel industry, from reserving and accessing rooms to improving guests' in-room experience and increasing profitability. The new publication covers these and many other topics.

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In this Edition

• Hotels and the digital marketplace
  By Cindy Estis Green, Co-founder and CEO, Kalibri Labs, LLC
  
• Mobile access: the next step in guestroom access security and convenience
  By Tim Shea, President of ASSA ABLOY Hospitality
  
• How technology can serve both hotel employees and guests
  By Manfred Osthues, Managing Partner at protel
  
• 2016’s key hotel technology trends: a view from the top
  By Ted Horner, Information Technology and Services Consultant
  
• The end of the steely-eyed analysts? Business Intelligence takes center stage
  By Sherry Marek, Co Founder, Vice President at Datavision Technologies
  
• Four technology mega trends that will shape travel in 2016
  By Alan Young, President of Puzzle Partner Ltd.
  
• Should you move to the Cloud? The top six benefits of a Cloud-based PMS
  By Rehan Jaddi, SVP of Customer Support & Service Solutions at Agilysys
  
• The continuing case for product integration and cross-innovation
  By Thomas Di Giacomo, Chief Technology Officer (CTO) at Swisscom Hospitality Services
  
• The demise of price parity and ascent of meta-search
  By Peter O’Connor, Director of the MBA in Hospitality Management at ESSEC Business School
  
• Independent hotelier’s Big Data vs. real-time data conundrum
  By Max Starkov, Adjunct Professor NYU Tisch Center for Hospitality, Founder & Director at HEBS Digital
  
• Solving the interface problem
  By Lyle Worthington, Technology Executive and Consultant & Past President of HFTP Global
  
• How human is human capital management technology?
  By Bernard Ellis, President and Founder at Lodgital Insights LLC
  
• Total profit optimization: Break free from the “room rut”
  By Tammy Farley, President & Co-Founder, The Rainmaker Group
  
• Reserve your place in the Cloud
  By Dr. Peter Agel, Global Segment Leader Hotels at Oracle & Sundar Swaminathan, Director, Marketing - Oracle Hospitality Global Business Unit
  
• Extended opportunities: optimizing revenue at extended stay properties
  By Sanjay Nagalia, Chief Operating Officer and co-founder of IDeaS Revenue Solutions
  
• The apps we use
  By Floor Bleeker, CIO Middle East & Africa and Global Accor Strategic Programs
  
• Are travelers getting it all wrong?
  By Margaret Ady, Vice President, Marketing at TRUSTYOU
  
• Can the Internet of Things make the travel and hotel industry 'smarter'?
  By Greg Abbott, VP Travel & Hospitality at DataArt
  
• Evolution of group technology towards a focus on profit
  By Ram Mohan, Senior Vice President at GroupRevMax
  
• The new IT structure for Big Data: Will the PMS lose its central position?
  By Michael Toedt, Managing Partner and CEO at TS&C GmbH
  
• Personalization through communication
  By Dan Phillips, Owner of Dare to Imagine
  
• Using automation to support sustainable success
  By Eric Rogers, Regional Head EMEA at FCS Computer Systems
  
• The new frontier of worry for hoteliers
  By Loren Gray, VP digital strategy for Standing Dog Interactive
  
• The rise of robotics in hospitality
  By Galen Collins, Professor, School of Hotel and Restaurant Managment, W.A. Franke College of Business, Northern Arizona University
  
• Big Data in the hotel industry: a myth that still gets busted in 2015
  By Lennert de Jong, Commercial Director at citizenM
  
• My first one hundred days at HTNG
  By Michael Blake, Executive Vice President & CEO at Hotel Technology Next Generation (HTNG)
  
• Augmented reality 101
  By Jim Novack
  
• Tomorrow’s Guestrooms in Hong Kong
  By Dr. Basak Denizci Guillet, Associate Professor at Hong Kong Polytechnic University
  
• Who dares wins
  By Ian Millar, Professor at Ecole hôtelière de Lausanne