HYB Special Edition - Talent Development 2016

21 April 2016|The Hotel Yearbook branches out again with a new Special Edition on talent development within the global hospitality industry – where and how it is found, nurtured, trained, and retained. Authors include some of the industry’s best known thinkers and doers in human resources, hospitality management education and senior management.

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In this Edition

• Hospitality education – a third paradigm
  By Jeffrey Catrett, Academic Director at Institut Paul Bocuse
  Hospitality education
• The changing face of hospitality management education
  By Peter O’Connor, Professor of Strategy at University of South Australia Business School
  Hospitality education
• Grow your talent: The gardener’s approach to talent management
  By Gisle Sarheim, VP Development - Hilton Grand Vacations, Asia Pacific
  A metaphor for talent development
• Guest delight and genuinely hospitable employees
  By Daphne Dekker , Lector Hospitality, Personality and Behaviour at Hotelschool The Hague
  Personality
• Internships: an employer’s booster
  By Stephanie Pougnet, PhD, Assistant Professor at Ecole Hôtelière de Lausanne (EHL)
  Internships
• Hospitality asks different questions of their leaders
  By Chris Sheppardson, Founder of the Chess Group of Companies
  Leadership
• Getting the most out of your leadership development
  By Tim Tobin , Dean of Choice University
  Leadership development
• The hospitality industry’s intense eye on human capital: A hot topic in strategic circles
  By Thomas Mielke, Managing Director at AETHOS Consulting Group and Andrew Hazelton, Managing Director at AETHOS Consulting Group
  Human capital in the limelight
• Talent development: Mind the gap & find the opportunities
  By Heather Jacobs , Global HR Leader at Four Seasons Hotels and Resorts
  Career tracks
• Four Seasons Hotels & Resorts ranked “Best Luxury Hotel Employer” in rankings compiled by the Young Hoteliers Summit
  
  Employer rankings
• Innovative learning methods? Owning responsibility in our failings
  By Pascal Gauthier , Chief Culture & Marketing Officer- Ecole hôtelière de Lausanne
  Failure as a learning tool
• Not learning from an error is an error
  By Priyanko Guchait, Associate Professor at University of Houston
  Failure as a learning tool
• Finding and developing talent in emerging markets
  By Rita Levy, Owner at Work4Stars
  Emerging markets
• Human resource management: Back to the future
  By Christina Norton, Executive Administrator of Business Development at Revenue Management Solutions
  Metrics and HR
• How human is human capital management technology?
  By Bernard Ellis, President and Founder at Lodgital Insights LLC
  Technological tools in talent development
• Employer branding: When HR meets marketing
  By Olivier Bracard , Co Founder & CEO at HOSCO
  Employer branding
• The challenges of retaining Gen Y employees
  By John Fong, Director of Marketing & International Relations and an Associate Professor at The Emirates Academy of Hospitality Management (EAHM) and Nabil M. Ramadhan, Group Chief Human Capital Officer for the Jumeirah Group
  Generation Y
• Millennials and your bottom line: keeping a different generation on track
  By Gene Ference, President at Ference Leadership & Strategy
  Millennials
• Dear Graduate – a primer on industry outreach for fresh grads
  By Gisle Sarheim, VP Development - Hilton Grand Vacations, Asia Pacific
  Advice to graduates
• ICON-ic opportunities in Hong Kong
  By Tony Tse , Assistant Professor and Program Director (Industry Partnerships) at The Hong Kong Polytechnic University’s (PolyU) School of Hotel and Tourism Management
  Teaching and research hotels
• EXPO2020 Dubai: Overcoming the HR challenge
  By John Fong, Director of Marketing & International Relations and an Associate Professor at The Emirates Academy of Hospitality Management (EAHM) and Angela Anthonisz and Ashil Sandeep Shah
  Deadline-driven talent challenges