Foresight and innovation in
the global hotel industry

The truth about technology adoption in the hotel industry

Strategist
Alan Young darkAlan Young light

Synopsis

Change is good – and often needed – but as Puzzle Partner’s Alan E. Young asks: Is it always welcomed? As we witness the gradual (or in some cases, rapid) evolution of new technology, we also witness the adoption process which follows suit. In some cases, new tech is widely celebrated, and in others, it may fall flat or be left behind.