A memo to hoteliers

By Michael Levie, Founding Partner at citizenM | 9 Sep 13

As a founding partner of Netherlands-based citizenM hotels, Michael Levie is known as a maverick in the technology field, mirroring the reputation of the company itself as a breed apart. Heading the group’s operations, Michael has taken an unconventional approach to the industry’s many technology challenges. The Hotel Yearbook asked him what advice he would give to his counterparts around the world for the year 2014 and beyond.

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About citizenM Hotels

citizenM is a unique breed of hotels which sets new standards in the hospitality industry. Instead of sticking to the industry's 'givens', it figures out exactly what modern travellers want and need. The innovative concept aims to offer guests an affordable luxury lifestyle and provides sustained premium returns to all stakeholders. citizenM was established by Rattan Chadha, the founder and former CEO of the fashion brand Mexx. The group opened its first hotel at Amsterdam Schiphol Airport in 2008, and currently has 9 hotels open in cities such as London, Paris, New York, Amsterdam, Glasgow, Rotterdam. citizenM currently has 15 additional hotels under development in Paris, Copenhagen, Los Angeles, San Francisco, Seattle, Boston, Taipei, Shanghai and Kuala Lumpur. citizenM primarily acts as owner-operator, but is also open to consider joint ventures, leases, and management agreements. The group has a strategic expansion plan focusing on Europe, Asia, and North America. In Europe, the company is actively pursuing opportunities in Geneva, London, Milan, Munich, Paris, Rome, Stockholm, Zurich, and Copenhagen and aims to create multiple hotels per destination.
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