All guests want are the Three C’s

By Terence Ronson, Hospitality Professional, Technology Consultant, Public Speaker and Inventor | 9 Sep 13

In hotels, technology has the power to make things easy for the guests… or make them complicated. Terence Ronson, one of the hotel industry’s true polymaths, boils down the needs of our guests to three simple precepts.

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About Pertlink Limited

Pertlink Limited commenced operations on October 23rd 2000, and as IT Consultants exclusively caters to clients connected with the hospitality industry, helping them work through the maze of new technologies. Not only is Pertlink strategically placed to serve the industry from its headquarters in Hong Kong, it has been internationally recognized by numerous organizations as a global reach company helping the industry through its unique and unparalleled network of people who have vast expertise in the Hotel and IT industries. The team behind Pertlink, whose collective knowledge will be an asset to any company - will help maximize a Hotel's guest experience making it a positive one through the way technology is developed, marketed and used in the Hotel industry.
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