Foresight and innovation in
the global hotel industry

The old ways... still in vogue | By Chris Sheppardson

Founder of the Chess Group of Companies
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Synopsis

As modern communications become faster and more open, there also appears to be a return to old fashioned values that lie at the heart of business – trust, personal relationships, and community. After five years of recession, says Chris Sheppardson, Managing Director of EP Business in Hospitality and Chess Partnership, what matters now and in the future is an open inclusive approach – not elitism, and closed doors.