Hotel Wi-Fi in 2015: Scaling service along with guest expectations

By Thomas Di Giacomo, Chief Technology Officer (CTO) at Swisscom Hospitality Services | 12 Oct 14

High-speed Internet services are becoming the Achilles’ heel of many hotels, says Thomas di Giacomo of Swisscom Hospitality Services. Demand is growing exponentially. How does a hotel keep up? Thomas offers a list of five considerations to keep in mind.

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About Hoist Group

Hoist Group is the complete hospitality partner for hotels, health care institutions and public operations. With more than 20 years of proven hospitality experience, Hoist Group is the market leader in innovative High Speed Internet Access, Conference services, TV & Content solutions, PMS and back-office software as well as other guest-facing amenities. Many hotel chains, flagship independent hotels and public hospitals have entrusted their IT to Hoist Group. Hoist Group is based out of Sweden (HQ), with a total of 18 offices in the EMEA region and the US. Hoist Group has annual sales of around 150 MEUR and employs about 650 people.
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