Are travelers getting it all wrong?

By Margaret Ady, Vice President, Marketing at TRUSTYOU | 10 Dec 15

With so much information and so many hotel reviews available to sift through before booking a hotel, travelers are spoiled – and confused. Margaret Ady of TrustYou asks if they are making well-informed decisions, however, and explains how this can be addressed.

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About TrustYou GmbH

TrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to: create unlimited opportunities to listen and respond to guests’ needs, understand all reviews across the web and make better business decisions, and publish hotel reviews on the website and on Google and allow positive feedback to influence bookings. TrustYou empowers companies to earn trust, make better decisions, and ultimately, win.
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