As the bartender buzzed and whirred, the martini was shaken, not stirred

By David Sjolander, COO at Hotel Technology Next Generation (HTNG) | 27 Dec 16

Robots taking over certain roles in the hospitality industry is not a question of “if”, writes David Sjolander of HTNG, but of “how” and “when”. But they will interfere with the human interaction we foster with guests, many hoteliers argue. Then the logical entry point will be in back-of-house functions – but they won’t stop there.

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About Hospitality Technology Next Generation (HTNG)

Hospitality Technology Next Generation is the premier technology solutions association in the hospitality industry. HTNG is a nonprofit organization with members from hospitality companies, technology vendors to hospitality, consultants, media and academic experts. HTNG's members participate in focused workgroups to bring to market open solution sets addressing specific business problems. HTNG fosters the selection and adoption of existing open standards and also develops new open standards to meet the needs of the global hospitality industry.
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