HYB Special Edition - Technology 2018

8 November 2017|The Hotel Yearbook is a family of publications that call upon a wide-ranging group of senior executives, analysts, consultants and opinion leaders from all over the world to ask, "What lies ahead for the global hotel industry?" In The Hotel Yearbook – whether it is the highly respected annual edition or any of the special editions focusing on such critically important themes as technology, talent development, or the digital world – our forward-looking contributors share with readers the key trends and developments that they believe could have an impact on the performance of the hotel industry in the future.

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GUEST EDITOR IN CHIEF

Lyle Worthington - Technology Executive and Consultant & Past President of HFTP Global
Lyle Worthington, CHTP is a hospitality technology executive, CIO advisor, and world- renowned technology consultant with over 20 years of diverse technology experience ranging from software developer to CIO. He is the current Vice President of HFTP Global, has served on and chaired several boards, committees and councils specific to the hospitality industry, and has been an active voice for technology in Hospitality for over 10 years. He regularly speaks at industry events and has written numerous articles for global hospitality technology printed and digital publications.

In this Edition

• Harnessing technology for a competitive advantage
  By Neil Foster, Hospitality Technology Executive & HFTP Global Secretary
  IT MANAGER 2.0
• Our journey to hospitality technology Nirvana
  By Pete Simpson, Senior VP Global Business Technology at protel hotelsoftware
  PMS 2.0
• Not your father's ERP
  By Nick Price, CIO at citizenM
  HOTEL OS
• Connecting the dots to improve your hotel operations
  By Samantha Noll, Business Development Manager at Novility & Inês de Castro Fernandes, Ergonomics Specialist at Novility
  ERGONOMICS & IT
• Winter is coming: Preparing for the next season of channel management
  By Mike Chuma, Vice President of Product Strategy and Marketing at IDeaS
  THE GUEST JOURNEY
• Why payment strategy is so important in the hotel industry
  By Diederik Van Gool, Business Development Manager Travel & Leisure EMEA at worldpay
  PAYMENT TECH
• Blockchain: The current reality
  By Lyle Worthington, Technology Executive and Consultant & Past President of HFTP Global
  BLOCKCHAIN
• Is your property’s technology ready for the guest service convergence?
  By Joey Yanire, Assistant VP of mobile access lodging systems for dormakaba
  THE GUEST JOURNEY
• Fifteen questions to zero in on the “room of the future”
  By Xavier Etcheberrigaray, Former Corporate Director of Hotel Operations at Caesars Entertainment
  INNOVATION
• Attracting the frictionless consumer
  By Michael Schubach, Strategic Deployments and Program Management Director at Infor
  INTEGRATION
• Personal data, privacy and identity
  By Alvaro Hidalgo, Managing Director, FIRST LOGIC Consulting - Chair HFTP´s GDPR Task Force
  DATA PROTECTION
• Seeing around the corner in 2018
  By Lee Pillsbury, Managing Director at Thayer Ventures
  INNOVATION
• Closing the loop on the travel journey
  By Max Starkov, President & CEO at HEBS Digital & Margaret Mastrogiacomo , Vice President, Strategy at HeBS Digital
  THE GUEST JOURNEY
• The open truth about APIs
  By Armand Rabinowitz, Senior Director of Strategy and Workgroups at HTNG
  INTEGRATION
• Machine learning: A deep dive
  By Jai Govindani, Chief Technology Officer at Red Planet Hotels
  MACHINE LEARNING
• Saving the environment, one 'thing'at a time: The Internet of Things and sustainable hospitality
  By Florian Kriechbaumer, VP for Operations & Development for INTEREL
  SUSTAINABILITY
• Creating the paperless hotel
  By Terence Ronson, Hospitality Professional, Technology Consultant, Public Speaker and Inventor
  SUSTAINABILITY
• A hotel technology acquisition checklist
  By Larry Mogelonsky , Owner of Hotel Mogel Consulting Limited and the founder of LMA Communications Inc.
  IT PROCUREMENT
• Her future will be tougher than my past
  By Carson Booth, CEO of Berlin-based SnapShot GmbH
  A PHILOSOPHICAL TAKE